(Engagement Capture for Holistic Observations™)
SteepRock ECHO (Engagement Capture for Holistic Observations™) captures field medical interactions at the point of contact, through its own app, while Voice Capture in OLMS™ handles dictation at the OLMS entry screen. A field user can record an interaction, for example by dictating notes after a meeting with an HCP, and ECHO uploads the structured interaction record to OLMS™, where it becomes part of that expert’s engagement history and a source for MSL insights reporting and for SteepRock Embedded Intelligence™.
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Record in-depth discussions with AI powered analysis for follow up.
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Capture interaction more easily to efficiently follow up with supporting materials.
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Never miss a moment, even without an internet connection—record offline and sync when ready.
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Accelerate engagements with AI-powered insights with supporting materials and follow-up recommendations.
How ECHO works
From the conversation with an HCP to an insight the whole team can report on.
Capture at the point of contact
Field users record the interaction in the ECHO app, during or right after a meeting.
Dictate instead of typing
Notes can be dictated, so the interaction is captured once and not retyped later.
Structured record in OLMS™
ECHO uploads a structured interaction record to OLMS™, tied to the expert and the interaction it came from.
Insights you can report on
Teams report on MSL insights by expert, product or period, and SteepRock Embedded Intelligence™ analyzes them.
Customer Success, the Epicenter of Everything We Do
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Director, Head of HCP Engagement
“Thanks very informative.
Familiar with SteepRock from prior companies.
Great to see how SteepRock has advanced.
It's a value add for our company!”
Regional Medical Affairs Manager
“Just want to say, I’ve been using OLA and AI/Analytics now and from a pure web application perspective, analytics strength, and AI embedding. Incredibly impressed with what you and your team have built.“
Director, Commercial and Medical
Field Solutions“It was an absolute delight to work with a professional and responsive team”
Global Medical Marketing Manager
“Thanks very much for all you are doing to drive this forward. Really appreciate you being able to manage this independently…”
Senior Manager, Public Affairs
“The ELT had a call today and the idea of Digital Influencers/DOL is already making its way in terms of strategic discussions. Many thanks for teaching all of us the importance of DOL vs KOL.”
VP of Sales, General Manager
“Thank you for your partnership. It was an absolute delight to work with a professional and responsive team.”
Global Medical Marketing Manager
“Everyone is singing the praises of SteepRock…”
Medical Director
“I spent some time navigating the platform and I want to say how impressed I am by the tool. This is quite amazing!“
Associate Director, Global Marketing
“We just received the speaker identification project you did for EU and the results were incredible. We were extremely pleased with how the project was conducted”
Global Marketing Director
“We really appreciated your professionalism, prompt communication, and excellent work on this project and the deliverables. (…) Definitely a huge value-add.”
Field Director, Medical Affairs
“If your ears were burning, we were discussing how wonderful you are to work with – always so prompt and helpful.“
Director, Medical Affairs
“We look forward to continuing our partnership with SteepRock and seeing how the OLA tool works to help our Sales Team grow our business.“
Product Director
“We rolled out OLA to the field in early January. The users find the claim, contact and referral network information very helpful.“
Senior Manager
I have found it to be simple and efficient to enter insights into SteepRock.
Customer & Disease Strategy Lead
Frequently Asked Questions
How does SteepRock capture KOL insights and MSL insights?
MSLs and field teams capture KOL insights and MSL insights in OLMS™, where each one is tied to the expert and the interaction it came from. Inside OLMS, Voice Capture turns dictation into structured call reports and insights, and Insight Quality Coaching checks each insight against the client’s rules before it is submitted. SteepRock ECHO is a separate SteepRock product with its own app for capturing the interaction at the point of contact, rather than at the OLMS entry screen: a field user can dictate notes during or right after a meeting and ECHO uploads the structured interaction record to OLMS, where teams report on insights by expert, product or period.
How is generative AI used for insight capture in medical affairs?
At SteepRock, generative AI works at the moment of capture and again at analysis. In OLMS™, Voice Capture structures what a field user says into a call report or insight, Insight Quality Coaching checks it against the client’s rules, and AI Style Rewrites adjusts its tone. SteepRock Embedded Intelligence™ then analyzes those records with the OLA® data layer to produce AI insights for MSLs and engagement plans.
